Refer a participant to AAC

Boutique NDIS support with clear communication and practical follow-through.

Submit a referral

Thoughtful, realistic support arrangements.

AAC works with support coordinators, participants and families to create support arrangements that are thoughtful, realistic and aligned with participant goals.

We understand what support coordinators need from a provider: timely responses, clear communication, suitability checks, service transparency, good documentation and support workers who understand the assignment.

AAC provides a range of disability supports across Melbourne and Victoria, including daily living support, community access, transport, support coordination, children’s and youth supports, employment pathways, therapeutic supports and home accessibility solutions.

Why refer to AAC?

We communicate clearly

We know silence from providers creates more work for everyone. AAC aims to respond promptly and keep communication practical, clear and useful.

We take suitability seriously

Every enquiry is reviewed so we can understand the participant’s goals, support needs, location, funding arrangements and service requirements before confirming next steps.

We understand families

AAC is lived experience-led, which means we understand the emotional and practical reality families often carry behind the scenes.

We are boutique, but structured

We offer a personalised approach with professional systems, planning and service oversight.

We make support feel human

Participants are not just matched to a shift. They are supported as people, with routines, preferences, strengths and goals.

Services available

Referral information we need

Our team aims to respond to enquiries within 24 business hours.

  • Participant name
  • Participant age range
  • Suburb or service location
  • NDIS plan management type, if known
  • Support required
  • Preferred start timeframe
  • Key goals
  • Relevant risks or support considerations
  • Best contact person
  • Consent to contact the participant or representative

Submit a referral

If you are referring a participant, please provide as much detail as possible so our team can review the enquiry and respond quickly.

Support required (required)

Fields marked required must be filled in. Please do not include urgent medical information in this form. If you are in immediate danger or need urgent medical help, call 000.